Latex Reparatur Service

Welcome to our FAQs

FAQs - Reparatur von Latex Kleidungsstücken

Our FAQ page provides comprehensive information on latex garment repair. Learn more about our services, the repair process, our quality standards and tips on how to care for your latex garments. For further questions or to submit a repair request, please feel free to contact us. Contact us easily by ☏ Phone, @ E-Mail or ✆ WhatsApp.

We are ready to help you get your latex clothing in top condition.

What does your latex garment repair service offer?

We offer professional repair for your latex garments.

How experienced are your repair providers?

Our team has extensive experience in latex repair.

How does the repair work?

- You bring or send us your latex garments.
- Please describe the condition and your repair requirements as accurately as possible.
- We ask for pictures of the area to be repaired.
- After our evaluation, you will receive a cost estimate.

What types of repairs do you offer?

Our services include:
- Replacement of defective zippers
- Changing arm and leg lengths
- Repairing cracks, holes, seams, etc.
- Chlorinated latex repair
- Special requests by arrangement

How do you make sure the repair is workmanlike?

Our top priority is the flawless craftsmanship and professional execution of our work.
We use high quality repair materials that extend the life of your latex clothing and guarantee sustainability.

What are the steps to be taken before the repair?

Before you bring or send us your clothes for repair:
- Describe as accurately as possible your repair request and the condition of the clothing.
- Send us photos of the area to be repaired for an accurate estimate.
- After our evaluation, you will receive a cost estimate, and we will start the repair after your order confirmation.

Are there any special requirements for the clothing before repair?

Please make sure your clothing to be repaired is cleaned, oil-free and powdered before bringing or shipping it to us. We also offer latex washing service upon request.

How can I contact you for the repair?

You are welcome to contact us ☏ by phone, per @ E-Mail or ✆ WhatsApp contact us to discuss your repair with us. We are at your disposal for any questions and arrangements.

How will the packaging and shipping of my repaired latex clothing be handled?

Your privacy is as important to us as the quality of our work. Therefore, the shipment of your repaired latex clothing will be made in reputable and neutral packaging.

What is written on the shipping package?

On the packages we send, there are no inscriptions that allow conclusions about our business or our name. You will only find the address that appears in the Impressum is noted.

Which shipping service provider is used for delivery?

All latex repairs are shipped by us as an insured package via DHL.

Can I avoid receiving the package at home?

Yes, if you do not want to receive the package with your repaired latex clothing at home, we offer you the possibility to have it sent to a Pack station.

How will I be informed about the shipping status?

As soon as your package is on its way to you, we will inform you about it. You will receive a tracking link from us, with which you can track your shipment online.

Feel free to contact us

If you have any questions, would like to make an appointment or send in clothing for repair, you can easily reach us at ☏ by phone, per @ E-Mail or ✆ WhatsApp

Our team is looking forward to your inquiry!

Proper Care: How to Keep Your Latex Clothing in Top Condition

Um sicherzustellen, dass Ihre geliebte Latexkleidung lange hält, beachten Sie diese Tipps:

Cleaning & Drying:
- Latex should only be washed by hand. Use lukewarm water and simple, grease-dissolving dishwashing detergent without additional care products or other additives.
- Special latex care products are also suitable, while conventional detergents should be avoided.
- Leave the latex clothing in the water and turn it over several times. Then rinse thoroughly with clean water to remove all detergent residues.
- To dry, hang the clothes and turn several times during drying.
- Note that latex can absorb water, which can cause stains to appear on certain colors while they are still wet. However, these disappear when completely dry.

You can get more care tips (here)

What is the average repair time?

The average repair time is 4-7 business days.

What payment methods do you accept?

We currently accept cash and bank transfer.

Do you offer warranties on the repairs performed?

We offer a 2-week warranty on our repairs upon receipt of the repaired garment. However, please note that we cannot guarantee chlorinated latex, although we are often accommodating in this case.

Do you have any recommendations for post-repair care?

After the repair, we recommend the following latex care products:

- Detergent: Hexi Blau -Powder:  Talcum powder.
- Latex care oil: Vivishine – Latexpolish.

Do you offer a latex washing service and how can I use it?

Yes, we offer a latex washing service. The cost of this service varies depending on the effort and starts from 5 € per garment. You can contact us regarding the washing service us ☏ by phone, per @ E-Mail or ✆ WhatsApp contact

Alternatively, you can let us know in your repair request if you need the washing service for your garment.

Geben Sie Ihre geliebten Latex-Kleidungsstücke beruhigt in die Hände unseres erfahrenen Reparaturservice!
You have not found an answer yet?

We are here to help you! Do not hesitate to contact us in a very uncomplicated and non-binding way - be it via the ☏ Phone, per @ E-Mail oder sogar via ✆ WhatsApp. Alternativ können Sie auch unser praktisches ✉ Contact form use

We look forward to your inquiry and are at your disposal.